Creating measureable value to assess organization performance, leaders need an approach without any doubt to achieve more control and fairness. The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.
This approach originated by Drs. Robert Kaplan (Harvard Business School) and David Norton. Balanced Score Card suggest four perspectives to view organization performance;
- Learning and Growth Perspective
- Business Process Perspective
- Customer Perspective, and
- Financial Perspective
To achieve desired level of service and behavior, company shall establish an excellent system. An excellent system should be maintained to survive in a competitive business. Our commitment for clients’ success and also our own is based on set of core values. Some of the core values are joyful effort, integrity and service.
Those core values blend in our heart and mind to deliver professional services that enriched with experience and competencies in various type of organization.
Our teams consist of consultants with years of industry or functional expertise. Although our consultants develop deep knowledge in particular industries and functions, they remain generalists at heart, curious about all business issues and open to share their ideas and experience.